Shipping policy
At Cozy Earth, we work with trusted suppliers to deliver your orders as quickly as possible. Please read our shipping policy carefully before placing your order.
Processing Time: Orders are processed within 1–3 business days after payment confirmation.
Shipping Times:
- South Africa: 7–15 business days
- United States: 10–20 business days
- United Kingdom: 10–20 business days
- Rest of World: 14–25 business days
Shipping Costs: Calculated at checkout based on your location and order size.
Tracking: A tracking number will be emailed to you once your order has been dispatched.
Delays: Delivery times may be affected by customs clearance, public holidays, or unforeseen circumstances beyond our control. We appreciate your patience.
Lost or Undelivered Orders: If your order has not arrived within the estimated timeframe, please contact us at support@cozye arth.com and we will investigate immediately.